TERMS & CONDITIONS

Please read the below Terms & Conditions carefully before purchasing your ticket.

1) Times

  • Doors open at 6pm from Tuesday to Friday, at 5pm on Saturdays and 4pm on Sundays. Come early to reserve the best spot on the lawn in front of the screen and to enjoy some of the delicious food and drinks on sale at our local artisanal food market.
  • Movie starts between 7.30pm and 8.30pm. Start times vary depending on the time that the sun sets. Click HERE for details.

2) Ticket sales

  • Ticket sales are final,non-refundable and non-transferable to another night. Tickets can, however, be given to anyone to use – no name change required.
  • No persons will be allowed entry without a Webtickets (printed or digital) ticket. No unredeemed gift vouchers or any other unredeemed vouchers will be allowed at the door.
  • Refunds or exchanges will not be made for inadvertently booking the wrong show. Please check your booking carefully before paying.
  • Shows with less than 10% ticket sales may be cancelled by the organisers up to 24 hours in advance.

3) Rain or strong wind

  • Light drizzle and tolerable wind will not cancel the event, so please come prepared. You may also keep an eye out on our website, Facebook page and Twitter page where we will keep you updated about the weather.
  • If a movie is cancelled the day before or on the day of the event before doors open, we will inform the registered Webtickets account holder via email and SMS. You will then have the option of choosing another movie on another date or getting a refund. Please note that no refunds or exchanges will be given after 7 days for any reason whatsoever. 
  • If a movie is cancelled after the doors have opened, you will have the option of choosing another movie on another date. The registered Webtickets account holder will receive an email the following working day with instructions in this regard. Please note that no exchanges will be given after 7 days for any reason whatsover.
  • If a movie has played for longer than half its length and we are forced to cancel, no refunds or exchanges will be given.

4) Venue changes

  • On extremely windy days or in rare circumstances outside of our control, the show may be moved to Kirstenbosch Gardens. When this happens, the registered Webtickets account holder will receive an email and SMS informing them of the change before 2pm on the day of the event.
  • Should you not be able to attend at Kirstenbosch Gardens, the email will have instructions on how to exchange your ticket to another movie on another night. Please note that no exchanges will be given after 7 days for any reason whatsoever.

5) Availability

  • The Galileo season runs from 31 October until the end of April every summer.
  • Tickets for the whole season are available online from 1 October.
  • Tickets are limited, so buy them ASAP to avoid disappointment.
  • VIP ticket sales close 24 hours before the show.
  • If a show is sold out, no tickets will be available at the door.
  • Shows with less than 10% ticket sales may be cancelled by the organisers up to 24 hours in advance.

6) Restrictions

  • No chairs or backrests are allowed to be brought into any of our venues.
  • No alcohol of any kind is allowed at any of our wine estates, including Meerendal and Bloemendal wine estates. Bags will be checked at the door.
  • No pets allowed at any of our shows.
  • No smoking, including electronic cigarettes and vaping, is allowed anywhere except at the designated smoking area.
  • It is a criminal offense to remove any Galileo property from the premises, including blankets, chairs, VIP tables, games or any other equipment. Offenders will be prosecuted.

7) Prices

  • Prices quoted below are online prices only. Should you purchase your ticket on location (only if not sold out), prices are as follows: R100 for entry, R10 for a blanket and R20 for a backrest. No VIP tickets are available on location.
StandardWarmComfyWarm&
Comfy
VIP
R89R97 R105R110R175
Entry
Blanket
Backrest
Reserved premium seating, popcorn, a Savanna and Cadbury Glow chocolates
At the door purchases:R100R110R120R130N/A

Don’t miss out on tickets for our brand new “Snuggle” section, which includes entry for two, 2 x blankets, chocolates, pillow, mattress and area to lie down and cuddle in a reserved area in front of the screen for only R320 per couple! Only 12 per show, book in advance.

Buy Tickets Now

BUYING A GIFT VOUCHER

To purchase a gift voucher, please email us at hello@thegalileo.co.za with your order:

  • Quantity
  • Ticket type (please note that VIP ticket options are not available as gift vouchers)
  • Recipient name
  • Givers name

You will then receive confirmation of your order, along with payment details. Once paid and POP is received, your voucher will be emailed to you.