Privacy Policy

We are committed to protecting your privacy and will take all steps necessary to comply with our legal obligations when using your personal data. This Privacy Policy explains how we fulfil this commitment, so please read this carefully.

When we talk about The Galileo we mean The Galileo Open Air Cinema, 19 Solan Road, Gardens, Cape Town, South Africa and all subsidiaries of the group (“us”, “we”, “our”).

Tickets are sold through www.Webtickets.co.za. We work closely with our ticketing partner, who has been appointed as one of our data processors when you make a booking for one of our events. When you interact with us through our websites (or otherwise, including purchasing tickets directly at our events) you may provide to us, or we may collect, certain information from which you are personally identifiable (which is referred to as personal data).

For the purposes of the data protection laws, we are the “data controller”, meaning that we are responsible for deciding how your personal data is used and more importantly, for keeping your data safe and only using it for legitimate purposes.

Marketing messages and opt-ing out

If you opted in to getting communication from Webtickets and The Galileo you will receive marketing messages by email, text and/or post to keep you aware of upcoming shows, related services, updates and promotions. If you change your mind, you can opt-out of receiving marketing at any time by using the opt-out function detailed in any e-mail communication.

How we keep your data secure?

We implement industry-standard security processes to ensure your data is kept safe and secure and to prevent unauthorised access or use or loss of your data. We also make sure that when we are required to share your data with third parties, they are subject to suitable confidentiality and security standards.

Despite these measures, the transmission of data via the internet is not completely secure. As such, we cannot guarantee that information transmitted to us via the internet will be completely secure and any transmission is at your own risk.

Changes to this policy

We may change this policy from time to time, to reflect how we are handling your data and will upload these updates onto our websites. If we make significant changes, we will make sure these are notified to you by email or other suitable method so that you are able to review the changes before you continue to use our services. How to contact us If you would like to discuss anything in this policy, want to exercise your rights or have any issues with the way we are handling your data, please: Email us: dataprotection@thegalileo.co.za

LAST UPDATED: JULY 2022